SOCIAL CRM
BUILDING LASTING SOCIAL MEDIA RELATIONSHIPS
Social CRM systems enable you to gain valuable insights into your customer so that you can cater for their needs much better. It is easy to overlook important marketing trends especially with the rapid adaption of social networks. At its core, Social CRM is all about using social media and technology to engage with your customers at their convenience. Having instant access to social insights and customer data anywhere you go is key to optimizing all of your potential leads.
Consulting & Strategy
With the right execution, you can use branded social media to stretch your influence and deepen your understanding of your audience. We sort through the clutter to connect you with the best CRM platform for your business needs.
- CRM Platform Consulting
- Account Registration
- Account Integration
Account Management
Relevant and personalized content will help set a brand apart from competition. We will help your brand stay active during your marketing campaign.
- Content Generation
- Marketing Automation
- Customer Report
Customer Engagement
Customers in China can be demanding, especially when it comes to customer service and support. The right setup and tools will guarantee customer satisfaction.
- Customer Support
- Loyalty Building
- Content Analysis & Revamp
